Returns & Privacy Policies

Returns:

I want you to be completely happy with your purchase. If you have any concerns about an item you have bought from me, please let me know right away.

Returns are accepted up to 21 days after receipt. Items must be in their original condition and packaging. Refunds will be issued on receipt of the item. (Refund will be your payment less shipping charges). Before returning anything, please let me know - so I will be expecting the return.

The returned item is your responsibility until I receive it, so please send it back with tracking for your protection. You are responsible for postage/shipping on returned items. If you can reuse my original shipping packaging, please do! Don’t forget to put a new label and postage on it, so that it will get to me, and not be returned to you.

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Privacy Policy:

Privacy, yours and mine, is very important to me, so here is the privacy policy for Prossack Designs, using rather official legal language.

Prossack Designs is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.

Consent
Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.

Communication & Marketing
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Protecting your security
We may use personal information provided by you in order to fulfill necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

Third party websites
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

Contacting us
Prossack Designs is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. for any further queries or comments please contact us using our contact form.